FAQs About Our Reliable Towing Services
Navigating the unexpected event of a vehicle breakdown or an accident can often feel overwhelming. Fortunately, a professional towing contractor provides essential support during these times, ensuring safety and convenience. Our FAQ page is designed to address common inquiries, offering guidance and clarity to help you understand how to best handle such situations. So keep reading to learn more about our reliable towing services at Rapid Road Service!
What should I do if my car breaks down on the highway?
First, ensure your safety and that of your passengers by moving to the roadside. Turn on your hazard lights immediately. If you can’t move the car, stay inside with your seatbelt fastened. Contact us with your location for swift assistance.
What types of vehicles do towing services typically assist with?
We cater to a wide array of vehicles, including cars and vans up to a certain weight limit. Each situation is unique, so feel free to reach out with specifics.
Can towing companies assist with vehicles stuck in unusual situations, like mud or snow?
Yes, we are equipped to handle vehicles trapped in challenging conditions such as mud, snow, or ditches. Our team uses specialized equipment to recover your vehicle safely.
What safety measures should I take while waiting for a tow truck to arrive?
Remain in a safe location away from traffic. If safe to do so, set up warning triangles or flares behind your vehicle. Stay inside your vehicle until help arrives, unless it’s unsafe.
What measures should I take to secure personal belongings inside my vehicle before it’s towed?
Remove valuables and personal items from your vehicle. Ensure all doors are locked and windows are up to protect any remaining belongings.
What information do I need to provide when requesting a tow?
Share your location, type of vehicle, the vehicle’s condition, and the nature of the problem with Rapid Road Service. Your contact information and destination for the tow also help us serve you better.
What are your working hours?
We operate for long hours to provide you with a reliable towing service when you need it. Our team is ready to respond to your call right away whenever you need us in Van Horn, TX!
What payment methods does your towing company accept?
We accept various payment methods, including cash, credit/debit cards, and some digital payment platforms. Contact us for more details on specific options.
Does your towing company offer roadside assistance beyond towing, such as tire changes or jump start?
Yes, our services extend beyond towing. We offer tire changes, jump starts, fuel delivery, and lockout services to get you back on the road quickly.
Is your team licensed and insured to perform a full range of roadside and recovery services?
Absolutely. Our team is fully licensed and insured, adhering to the highest standards of safety and professionalism in providing a comprehensive suite of roadside assistance and recovery services.
We hope to answer all your questions about our reliable services in Van Horn, TX. To book our services, call (432) 284-0694 now!